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NATURAL CARE CENTER OF WOODBURY POLICIES

DISCOUNTS
  • The Natural Care Center of Woodbury strives to make treatment affordable to all patients, whether using health insurance or not.  For those patients who do not have insurance, or have exceeded their benefits for services, we offer a "time of service" cash discount.  Chiropractic patients receive a 30% cash discount; Acupuncture patients receive a 33% discount.

  • Health East employees receive a 15% discount on cash services at our clinic, as well as in our retail department.  This policy was in effect while we were located at the Woodwinds site, and we have continued this at our new location. Please present your Health East ID badge or insurance card to receive your discount.

  • Passport members also continue to enjoy a 15% discount in our retail department.  Please present your ID card when checking out.

  • Active, retired, and veteran military, as well as first responders and law enforcement, receive a 15% discount in our retail department.

CANCELLATION/MISSED APPOINTMENT POLICY
  • Our clinic does not have a cancellation policy for chiropractic appointments, but we do appreciate notice if it can be given.  Patients who frequently no-show for their appointments may be subject to a fee.  Patients who have significant or long-term outstanding balances may not be scheduled until a payment is received in full or a payment plan is determined.

  • Our cancellation policy for acupuncture and massage requires 24 hours notice.  A cancellation of less than 24 hours notice will incur a $50 charge for these services.  We offer one excused missed appointment without incurring the fee in the case of extreme extenuating circumstances only.  Monday appointments should be cancelled on the preceding Friday.

  • Appointments for these services (acupuncture and massage) are often an hour or longer, and our practitioners are in demand, sometimes with waiting lists.  We appreciate our notice policy being followed.